If you need to report a bug with the webapp, click on the feedback tab on the right side of the screen and select Report a bug.
Using the bug popup
When opening a bug ticket, you will see a few features in the popup to help articulate the issue you are having:
Below the description, there will be an option to annotate and capture video of your screen.
To start drawing, simply select the tool and then [click + drag] your mouse to draw on the screen.
Box - Highlights a specific area of the page.
Pencil - Draw anything you like! Circle, point, works great with a touch screen and pen.
Line - Underline, strikethrough, and draw a straight line.
Arrow - Point to something.
Blockout - Blocks out any sensitive information on the screen.
Text - You can also drop a pin and add a text comment anywhere on the page.
Color Picker - You can select the colour of your annotation. Blockout will always default to black.
Once you’ve finished annotating your screenshot, simply click the Next button to continue to the next step in the widget.
To begin the screen capture, simply click the "Record" button. This will prompt your browser's screen share options.
Screen Share Options
Your Entire Screen: This lets you record anything across your entire screen.
Application Window: Can only record across the tabs in your browser.
Chrome Tab: Can only record in the current tab of your browser.
After making your selection, you simply click "Share" to proceed.This will start a 3-second countdown and the recording will then begin.
Mute: Use the microphone icon to mute and unmute whilst recording.
Pause: You can pause and restart your recording anytime by clicking the pause icon.
Stop: Click the stop icon when you are finished with your recording.\
Annotate: Draw on the screen to highlight specific items on the page
Once Submitted, all of the browser log data captured during your session, screenshots, and recorded video will immediately be sent to the Healthjump Product engineering team. They will review and acknowledge the issue, and keep you posted on the resolution.