Jose
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Reporting a Webapp Bug - Annotation and Video Screen Capture
To enable the fastest response to bugs in the Healthjump webapp, we have incorporated several useful tools in the bug capture widget. When selecting <Report a bug>. The below window will open: Bel...
Bugs, Support, Features, and Feedback
Feedback Widget If you are having issues with the Healthjump app, we have provided a feedback widget that will allow you to capture screenshots while recording the console logs being generated du...
Restarting the Healthjump Agent
On rare occasion, you may need to restart the Healthjump Windows service (JumpAgent) on the hosting server. This is a quick and relatively easy process that should be conducted by someone with lo...
Healthjump Agent Security - Encryption
What is the Healthjump Agent? When we connect to on-premise EHR / PM systems, Healthjump requires the installation of the Healthjump agent. The agent allows Healthjump to safely and securely con...
Reporting Bugs
If you need to report a bug with the webapp, click on the feedback tab on the right side of the screen and select Report a bug. Using the bug popup When opening a bug ticket, you will see a fe...
How to get access DBX results via the API
How to get latest results via the API Visit any query page and click the horizontal ellipsis (…) above the query editor. Then choose Show API Key. The links in the modal that appears always point t...
Allergy
NAME TYPE LENGTH REQUIRED NOTES hj_import_int INT Y Healthjump’s client identifier. client_id VARCHAR 100 Y patient_id VARCHAR 40 Y Related to demograp...
Customizing the Scheduler Home Message
To provide a more tailored experience for your customer when scheduling the connection with Healthjump, we provide a way to customize the scheduling message displayed on the initial scheduling pag...
Scheduling the agent installation
Healthjump's agent-based connection installation process was designed to easily be installed without any assistance from Healthjump. If you prefer, Healthjump also offers a white glove installatio...
AdvancedMD API - Healthjump Activation
Note: connect agreement must be in place with Advanced MD Before Healthjump can pull data from an Advanced MD practice, the API needs to be enabled. Once the API is enabled, AdvancedMD will pr...