Before installing the Site Connect Agent or scheduling the install service with Datavant Site Connect, please go through the following steps to make the installation process as smooth as possible:
- Confirm the practice administrator or technical liaison has the following information and abilities:
- Has access to the database server of the EHR system, or access to an application server within the same subdomain of the EHR database server
- Web access and ability to download files on that server.
- Installation rights to the target server
- Minimum read-only credentials to the EHR database
- The following items must be available and up to date to ensure a successful installation:
- Database Type (SQL Server, MySQL, Postgres, Oracle, etc.)
- Database/Application server host name or IP address
- Database port number
- Database name
- Database credentials with read-only access to the database
- Confirm the database/application server's hardware and software specifications meet the runtime requirements in the Agent Specifications page.
- Review articles under EHR/PM Knowledge & FAQ section and go through EHR unique setup process if applicable.
- If you have any questions, please refer to the Frequently Asked Questions page.